Contact information

Contact Us

We're here to help. For any questions about your order, our products, returns, or anything else, please reach out using one of the methods below and a member of our team will get back to you.

Email: support@vaelorne.com

Instagram DM: @vaelorneofficial

Facebook Message: VaelorneOfficial

Phone: +49 176 24910454
Call Hours: 8:00 AM – 2:00 PM (Berlin time), Monday to Friday

Address:
Leipziger Pl. 12
10117 Berlin
Germany

We aim to respond to all enquiries within 24–48 hours, Monday to Friday.